One‑on‑One Coaching Essentials
Updated: Sep 9
An interactive Storyline micro‑simulation that trains people leaders to run short, effective coaching conversations after a missed deadline. Learners make three decision choices (opening tone, diagnostic approach, follow‑up), see immediate feedback, watch a dynamic outcome splash, and reflect on next steps. The module is designed as a 10–15 minute scenario with replay-ability and LMS reporting.
Context and Learning Goal
A mid‑sized product team missed a client milestone. Managers need practice balancing accountability, empathy, and follow‑up so client delivery and team trust are restored. The scenario simulates a 1:1 coaching moment with realistic dialogue and branching consequences. By the end of the module learners will be able to open a performance conversation with an appropriate tone, diagnose root causes without escalating defensiveness, and commit to measurable follow‑up that improves outcomes and preserves team morale.
What I Delivered
9‑Slide Storyline Scenario: with comic-book art style.
Interactive Branching: 3 decision points × 3 choices each, 5 outcome states, and a replay flow.
UX Assets: comic panels, outcome splash art, meter with animated needle, & micro‑animations.
Accessibility Features: alt text, tab order, screen‑reader live region.
Export Tools: coaching summaries and an outcome breakdown modal.
Design Approach
Principles
Learner‑Centered Realism: short, believable dialogue and consequences so decisions feel meaningful.
Immediate Feedback Loop: micro-feedback layers after each choice to surface cause/effect and keep learners engaged.
Low Cognitive Load: two‑column comic + UI card layout; single‑line rationale entry to focus reflection.
Replay-ability: clear reset logic and visible outcome mapping encourage exploration of alternate paths.
Key Design Decisions
Meter Tracking: a numeric meter-score aggregates choice effects and drives outcome logic.
Hybrid Feedback: visual (outcome splash), textual (coach tips), and reflective (checklist) feedback to support transfer.
Learning Outcomes and Assessment
Behavioral: ability to choose an opening tone that reduces defensiveness and to select follow‑up that increases accountability.
Cognitive: recognition of root causes versus quick fixes and when escalation is appropriate.
Affective: awareness of trust and morale impacts from coaching style.
Formative: immediate feedback after each choice and a visible meter that updates in real time.
Summative: final outcome (Positive, Partial, NoChange, MoraleDrop, Escalation) with a breakdown showing decisions, rationale, and score.
Reflection: dynamic reflection panel that converts your decisions into actionable guidance and a coach tip that prescribes the immediate next move to improve outcomes.
Validation: quality testing across all 27 choice combinations to confirm outcomes map to expected learning signals.
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